This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our marketing communications, and the services we provide to clients.
1. Information we collect
We collect information you provide directly to us and limited information collected automatically when you use our website.
- Information you provide: name, email address, phone number, company, and any details you share through forms, email, or during a strategy call.
- Automatically collected: IP address, browser type, device information, pages visited, referring site, and similar usage data collected through cookies and analytics tools.
- From third parties: information from analytics providers, advertising platforms, and publicly available sources.
2. How we use information
We use the information we collect to:
- Respond to inquiries, schedule strategy calls, and deliver requested services.
- Operate, maintain, and improve our website and offerings.
- Send marketing emails about our services (you can unsubscribe at any time).
- Comply with legal obligations and enforce our agreements.
- Detect, prevent, and address fraud, abuse, or security issues.
3. How we share information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers: vendors who help us operate our business (hosting, analytics, email delivery, payment processing). They may only use information to perform services for us.
- Legal compliance: when required by law, subpoena, or to protect our rights, users, or the public.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
- With consent: when you have agreed to the sharing.
4. Cookies and tracking
Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve the experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access, correct, or delete the information we hold about you.
- Object to or restrict certain processing.
- Receive a portable copy of your information.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time.
To exercise these rights, contact us using the details below.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing information.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top reflects the most recent version. Continued use of our website after changes take effect means you accept the updated policy.
11. Contact us
Questions about this Privacy Policy? Email us at hello@makewavesnow.com.